PRIVACY POLICY

1. Introduction

Imagiverse Studios (referred to as "Imagiverse," "we," "our," or "us") respects your privacy. This page explains how we collect, use, and protect your information when you visit https://imagiverse.co, buy merchandise from our shop, or use our creator tools and games. By using our services, you agree to the practices described here.

2. What We Collect

We collect information when you register an account, buy merchandise, or use our tools. This includes:

• Account Details: Your name, email address, usernames, avatar choices, and community stats (such as XP and Stargazer profile levels).
• Shop Orders: Your shipping address, billing address, and transaction history. Payments are processed securely via Stripe. We do not store or see your credit card information.
• Usage Data: Activity logs from our apps and games, including workout metrics, streaming statistics, and chat moderation actions.
• Technical Data: Your IP address, device type, operating system version, browser details, and cookie logs.

3. How We Use Data

We use the information we collect to run our business and provide our services. Specifically, we use it for:

• Fulfilling Orders: Shipping physical merchandise through our print-on-demand partners and delivering digital purchases.
• Running Our Apps: Saving your progress, tracking user achievements, and executing moderation or safety features.
• Support & Updates: Sending purchase receipts, shipping updates, technical alerts, or newsletters (if you opt in).
• Security: Detecting fraud, blocking spam, and keeping community chats safe.

4. Third-Party Sharing

We do not sell your data. We share only the information necessary to fulfill orders and run the site:

• Third-party fulfillment services: Receive your name and shipping address to package and deliver merchandise orders.
• Stripe: Processes payment details securely.
• PocketBase: Hosts our database and stores encrypted account files.

5. Cookies & Tracking

We use cookies to keep you logged in and remember what items are in your shopping cart. You can choose to disable cookies in your browser settings, but parts of the shop and profiles will stop working. We do not use third-party advertising tracking cookies.

6. Data Security

We secure our site using SSL encryption, security headers, and hashed passwords to prevent unauthorized access. However, no database or transmission over the internet is completely secure, and we cannot guarantee absolute safety.

7. Your Rights

Depending on where you live (such as the EU or California), you can ask to see what personal data we have, correct mistakes, or delete your information. Email us to make a request.

8. Contact Us

If you have questions about this policy or your personal data, contact Oaky and Shiro via email:

Email: support@imagiverse.co